Client configured corrrectly but email is stuck Troubleshooting steps: 1.  Check webaccess, see if everything is sending & opening correctly, then check client settings. 2.  go to Novonyx\mail\users\domain\user folder\ and delete the inbox.idx file  

IF Netmail abends immediately or with minutes of loading ims 1.  Try running vrepair on volume 2.  Try renaming the spool directory in Novonyx\mail\spool