10 things you shouldn’t do when working with an upset customer | 10 Things | TechRepublic.com Posted on February 28, 2010 | By admin 10 things you shouldn’t do when working with an upset customer | 10 Things | TechRepublic.com Posted using ShareThis Read More » 10 things you shouldn’t do when working with an upset customer | 10 Things | TechRepublic.com